Ticket #304 (reopened defect)

Opened 4 months ago

Last modified 1 month ago

Shimo stops working after ugrading to 2.0.4

Reported by: kai.sommerfeld@gmx.de Assigned to: Fabian Jaeger
Priority: blocker Milestone: Need more Info
Component: Cisco VPN Version: 2.0
Keywords: Cc:

Description

I'm using Cisco VPN with RSA SecurID to connct to my company's network. Up to Shimo 2.0.3 everything worked fine. With Shimo 2.0.4, when trying to connect, the username prompt appears (although it is set in the profile) twice and then an error box pops up "User authentication failed". No chance to even enter my passtoken. For now, Shimo is completely broken for me.

Attachments

Shimo-2008-07.log (3.3 kB) - added by duncan on 07/19/08 20:58:58.
Shimo log before/after upgrade

Change History

07/15/08 22:33:44 changed by anonymous

Exactly the same problem for me - reverted to 2.0.3 (no other changes to profiles or other settings) and the problem went away.

07/15/08 22:34:36 changed by Fabian Jaeger

  • status changed from new to assigned.
  • owner set to Fabian Jaeger.

07/15/08 23:49:10 changed by anonymous

Similar problem here, except that I am not using RSA SecurID.

I was about to pay for a license, however, this is the second time that an upgrade makes Shimo unusable for me, so I guess I am going to wait a little longer until I feel that the released software is more thoroughly tested.

07/16/08 08:33:41 changed by Fabian Jaeger

Please send you Shimo-XX-XX.log file (Library/Logs) to support [AT] shimoapp.com

07/16/08 09:46:10 changed by Fabian Jaeger

  • status changed from assigned to closed.
  • resolution set to fixed.

07/19/08 20:58:58 changed by duncan

  • attachment Shimo-2008-07.log added.

Shimo log before/after upgrade

07/19/08 21:00:36 changed by duncan

  • status changed from closed to reopened.
  • resolution deleted.

I'm still getting this problem. I see it was closed, but what's the resolution? Just revert to 2.0.3 and hope it's fixed by 2.0.5? I attached a log.

(follow-up: ↓ 8 ) 07/20/08 18:34:58 changed by Fabian Jaeger

Have you upgraded to 2.0.4.2 ? It should be fixed there!

(in reply to: ↑ 7 ; follow-up: ↓ 9 ) 07/22/08 17:30:32 changed by anonymous

  • status changed from reopened to closed.
  • resolution set to fixed.

Thanks, it works now with 2.0.4.2

(in reply to: ↑ 8 ) 08/19/08 02:16:39 changed by pbaker@adeptra.com

  • status changed from closed to reopened.
  • resolution deleted.

after upgrading to 2.0.5 this exact issue popped up!

08/19/08 18:11:31 changed by Fabian Jaeger

Please send an email to support [AT] shimoapp.com and we will definitely fix the problem together.

08/23/08 10:15:28 changed by Fabian Jaeger

Does it work with 2.0.6 ?

10/08/08 00:38:41 changed by Fabian Jaeger

  • milestone changed from Shimo 2.1 to Need more Info.

Add/Change #304 (Shimo stops working after ugrading to 2.0.4)




Change Properties
Action